Why is the Utility replacing meters?

The useful life of a meter is typically twenty years. The Wisconsin Public Service Commission (PSC) requires utilities to replace meters within this time frame. In addition, the outside registers currently used by the Water Utility are being discontinued; therefore parts and service will no longer be available for repairing meters.

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1. Why is the Utility replacing meters?
2. What is this going to cost me?
3. Will anyone need to enter my home?
4. What will the Utility Servicemen need to do to replace the meter?
5. When will the meter replacement be scheduled?
6. Do I need to have any plumbing work done in conjunction with the meter replacement?
7. Must an adult be home at the time of the appointment?
8. What if I encounter a problem with the newly installed meter?